Park and Bark Privacy Policy
At Park and Bark, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the data we receive from you when you visit our website or use our services.
1. Information We Collect
We may collect the following information when you visit our website or engage with our services:
Personal Information: Your name, email address, phone number, postal address, and payment details when you make a booking or inquiry.
Pet Information: Details about your pet(s), including breed, size, health conditions, and grooming preferences.
Website Usage Information: Non-personally identifiable data such as your IP address, browser type, pages visited, and time spent on our website, collected through cookies and other tracking technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery: To process and manage your grooming bookings and provide you with the services you request.
Communication: To send you confirmation emails, appointment reminders, updates, and any relevant information regarding your booking or our services.
Customer Support: To respond to your inquiries and address any concerns or feedback.
Improvement of Services: To improve our website functionality and the quality of our grooming services, using insights gained from your feedback and usage data.
Marketing: With your consent, we may use your contact details to send you promotional materials, special offers, or news about our services. You can opt-out of receiving these communications at any time.
3. Sharing of Information
We do not sell, trade, or share your personal information with third parties, except in the following cases:
Service Providers: We may share your data with trusted third-party providers who help us operate our website or deliver services (e.g., payment processors, email service providers). These parties are bound by confidentiality agreements and are only permitted to use your information to fulfill the services they provide to us.
Legal Requirements: We may disclose your information if required by law, such as in response to a court order, legal process, or government request.
4. Data Security
We take the security of your information seriously and implement appropriate technical and organizational measures to protect it. This includes secure servers, encrypted communications, and strict access controls to safeguard your personal data from unauthorized access, alteration, or loss.
While we do our best to protect your data, please be aware that no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards possible.
5. Cookies
Our website uses cookies and similar technologies to enhance user experience, track website usage, and improve site performance. Cookies are small text files placed on your device when you visit our website. You can manage your cookie preferences in your browser settings, but disabling cookies may affect the functionality of our website.
6. Your Rights
You have the right to:
If you wish to exercise any of these rights, please contact us via email or call. We will respond to your request as soon as possible, typically within 10 days.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically. By continuing to use our website or services, you agree to any changes in this policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us.