Park and Bark Dog Daycare Terms and Conditions
1. Dog Eligibility
I understand that to book my dog with Park and Bark Daycare, the following requirements must be met:
Age: My dog must be at least 4 months old.
Vaccinations: I confirm my dog is up to date on the following vaccinations
– Leptospirosis
– Canine Distemper Virus
– Kennel Cough
Flea & Tick Prevention: I confirm my dog is recently on a Wormed & Flea Treatments.
Behavior: I understand that Park and Bark cannot accept dogs with aggressive tendencies towards people or other dogs.
Neutered/Spayed: I understand that Park and Bark only allows neutered or spayed dogs for daycare.
2. Health and Safety
Sick Dogs: I understand and agree that dogs showing any signs of illness, or those that have been in contact with sick animals, cannot be admitted. If my dog shows signs of illness during their stay, Park and Bark will contact me to arrange for immediate pick-up.
Injury or Illness: I understand that In the case of an emergency or illness while my dog is in Park and Bark care, they will contact me immediately. I agree that If urgent veterinary care is needed, Park and Bark will take my dog to the nearest vet. I will be responsible for any veterinary costs.
3. Drop-off and Pick-up
I understand the following schedules are strictly observed.
Drop-off Times: Monday to Friday, 7AM – 9AM; Weekends by appointment.
Pick-up Times: Monday to Friday, 4PM – 6PM; Weekends by appointment.
Late Pick-up: Late drop-off or pick-up will result in a late fee. After-hours pick-up will result in an overnight stay, and associated fees will apply.
4. Meals and Diet
Food Provided by Owner: I agree to provide enough food for my dog’s entire stay in labeled containers with written notes for dietary requirements and special instructions (eg feeding time, quantity, etc).
No cooking for dogs: I understand that Park and Bark does not offer food preparation or cooking for dogs.
5. Behavioral Concerns
Aggression: I understand that if my dog shows signs of aggression it may be removed from group activities for their own safety and the safety of others. Park and Bark will notify me if any such issues arise.
Disruptive Behavior: I understand and agree that If my dog shows disruptive behavior (excessive barking, destructive chewing), Park and Bark may ask to pick up my dog early.
Incidents: I understand and agree that in a group setting, there is a chance my dog could get hurt or have disagreements with other dogs. If any problems occur, Park and Bark will handle the situation as they see fit. I agree to cover any costs that may result from these incidents.
6. Customer Responsibilities
Emergency Contact: I agree to ensure that I have provided my current contact information, as well as an emergency contact.
Personal Belongings: I understand that Park and Bark will do their best to care for any personal items (leashes, toys, blankets), but they are not responsible for lost or damaged items.
7. Fees and Payments
Daycare Short Term Rates(less than 14 days): I understand and agree that the daycare rate is $30 per day. Additional services (e.g., grooming, walking, etc.) will incur extra fees (discount will be given for selected services).
Cancellations: I understand that cancellations must be made 24 hours in advance for regular short daycare bookings. Late cancellations may incur a 50% charge of the booking total, and no-shows may result in full charges.
Payment: I understand that full payment is due at the time of pick-up. Park and Bark accept cash, credit, and debit cards.
Daycare Long Term Rates(14 days and more): I understand that the daycare rate is $30 per day. Additional services (e.g., grooming, walking, etc.) will incur extra fees (discount will be given for selected services).
Cancellations: I understand that cancellations must be made 72 hours or 3 days in advance for regular long daycare bookings. Late cancellations may incur a 50% charge of the booking total, and no-shows may result in full charges.
Payment: I understand that a deposit payment of 50% is required to confirm the booking and the full payment is due at the time of pick-up. We accept cash, credit, and debit cards.
Holiday Rates: I understand that during holidays (e.g., Christmas, New Year, Bank Holidays), the daycare rate increases to additional $5 per day. Advance booking is recommended, at least 3 months before the start date.
Christmas & New Year Period – 10th December to 31st January
8. Updates to Terms
I understand that Park and Bark reserve the right to update these terms and conditions. Any significant changes will be communicated to me.